New TWS Bluetooth Earphone 5.0 Touch Waterproof Sport Wireless Earphones Stereo Headphones True Wireless Earbuds with flashlight
Brand:Tebaurry
Name:TWS earphone,bluetooth earphone,Wireless earphone,True wireless earbuds
Product Features:
1, Bluetooth V5.0, support most of bluetooth devices and lower power consumption
2, 2200mAh charging case can full charge 2 earphones around 10-15 times, offer more music time.
3, With IPX6 waterproof technology, no need to worry about water and sweat anymore
4, 8mms drive units, enjoy 9D strong deep bass music sound
5, Popular touch control function, support switch songs, phone call and call voice assiatant.
Accessories Lists:
2* Bluetooth Earphones
1* Charging Case
1* USB Cable
1* User Manual
3* Earphone Cups(S,M,L Size)
FAQ
Q:When will we send your order?
A:After we receive your order,we will send your order within 48 hours.(Except holidays)
Q:How long does it take for me to receive the package
A: We use Aliexpress Standard Shipping or ePacket.promised delivery time is 15-30 days,if you do not receive the package within 60 days,we will give you a refund or send your order again.Your money is safe.Special countries such as Brazil,Chile,we are committed to delivery time is 15-60 days.
Q:What if I received a product error or damage?
A: If you receive a product error or damage,please contact us immediately,we will respond quickly and give you a solution,you will get a refund or replacement service.
Q：About Warranty service.
A: The product has 1 year warranty service.If product can’t work within 15 days after you get it(natural damage) ,you can replace new one free.
Q:About Feedback
A:If you are satisfied with our product,please give us all 5 stars.If you have any questions,please do not give us negative feedback.Please inform us immediately,we will give you the best service and solution.
Describe your brand story, including establishment and development timelines, milestones, etc.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of livingSMART (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
